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The SR Maintenance Tradesperson will repair and maintain machinery and production equipment as well as installing functional and structural parts within the facility. You are responsible for performing preventive maintenance on production equipment and machinery; lubricating and cleaning as required. This individual will operate a wide variety of power, pneumatic and hand tools. This job may also include light janitorial work. This person will report to the Maintenance Supervisor and is located at our Zurn Water Management Facility in Paso Robles, CA. Responsibilities: • Read blueprints and schematics and can accurately make changes when modifications are made to repair facility equipment and production machines. This includes diagnosing problems, disassembling the machines, requisitioning new parts and/or equipment, repairing or replacing broken parts, adjusting functional parts as necessary, cleaning and lubricating parts and inspecting completed repairs. • Trains others regarding equipment preventative maintenance (PMs), pipe fitting, welding, light machining, electrical, mechanical repairs, installing, aligning, assembly of new equipment and repairs to the facility such as lighting, plumbing, HVAC, Heat Treat equipment, etc. Inspect, repair, install, modify, and maintain electrical/electronic systems, circuits and equipment. • Troubleshoots facility equipment and production machines across all areas of the facility and work with associates at all levels to support manufacturing. • Train others on processes and manage daily maintenance requests to complete required maintenance work orders, PMs and breakdowns as they occur. This may be done through the sites computerized maintenance management system (CMMS). • Audits and enforces all safety standards, procedures and policies set by the organization, OSHA and other regulatory agencies.
The Customer Care Representative reporting to Customer Care Supervisor, is responsible for answering customer calls via multiple queue line; handle each call in an efficient and professional manner. Utilizing overlapping skills and desktop tools to quickly and accurately answer the customers’ questions and resolve or troubleshoot issues. Accept and process sales orders timely from all systems and entry points; including allocating orders to the appropriate stocking location for fulfillment by matching national inventory to the ship to location on the sales order to reduce order distance and minimize freight costs. Stay current with manufacturing and production schedules along with timely notification to the appropriate manufacturing personnel of custom orders. Responsibilities •Handle calls in an efficient and professional manner; provide first call resolution and create loyal and satisfied customers through consistent superior service on each call or point of contact as defined by department and company goals; this includes troubleshooting and product explanation. Daily duties and tasks are frequently non routine, requiring resolving many questions and problems for complex issues. •Accept and process sales orders timely, this includes verifying orders for accuracy. Coordinates the distribution of orders to production areas and shipping department. •Source sales order to the appropriate distribution center and/or stocking location by utilizing national inventory and ship to location to minimize freight cost and expedite the order delivery to the customer. •Responsible for preparing the daily shipments for invoicing; verifying orders for accuracy, communication to stocking distributors and service centers copies of packing slips, logging all orders shipped on a shipping log, and batching by sold and stock with cover sheet. Leadership Competencies •Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. •Customer Focus – Building strong customer relationships and delivering customer-centric solutions. •Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity. •Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. •Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels
Rantec Power Systems, Inc
Assist with day to day operations of the HR department as follows but not limited to: Be the first point of contact for collection of COVID-19 Health Check Questionnaires; ensuring a questionnaire is received for each employee on-site, verifying the questionnaires were completed fully, each employee’s temperature has been checked and escalate any concerns immediately to HR Management. Update the employee headcount each day to ensure, in case of emergency, there is a full understanding of who is off-site and on-site. Perform daily checks for employee compliance with safety/PPE requirements, including compliance with Coronavirus Protocols. Log and report any non-conformances. Perform routine temperature checks for employees after initial review each morning. Check the attendance phone line each morning and provide notification to supervisor of employee absences. Accurately track time and attendance by ensuring data is properly recorded and updated as well as ensuring documentation is submitted for each absence, tardy, vacation request, etc. Provide daily and monthly reporting on employee absences, monitoring % of employee’s absence daily, monthly and the reasons for absence. Provide daily notification of absences to Management/Supervision each morning. Assist in support of the timekeeping system by reviewing employee attendance, verifying/tracking reasons for absences in the system, working with supervisor to ensure data is maintained, etc. Support HR Manager with Leave Requests, as needed. Support employee inquiries. Consistently and fairly apply company policies, rules and regulation under direction of the HR Manager. Communicate relevant information to employees, supervisor and managers, as needed. Ability to work flexible hours and/or different shifts, if needed. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, State and Federal Regulations. As the Company’s success relies on the productivity of our team and adherence to customer product schedules, an essential function of this position is the ability to arrive to work on-time, and work each day, as scheduled. Perform other duties as assigned. QUALIFICATION/REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disability to perform the essential functions. This position requires access to our export-controlled commodities, technical data, technology and services. These items are restricted under the International Traffic in Arms Regulations (ITAR) to U.S. Citizens, Lawful Permanent Residents of the U.S. and properly licensed foreign persons. Therefore, employment is contingent on compliance with ITAR regulations and successfully obtaining and maintaining the necessary export authorization license from the U.S. Department of Commerce’s Bureau of Industry and Security, U.S. Department of State’s Office of Defense Trade Controls, or other applicable government agency.